Privacy Policy

1. Information We Collect

Home Harbor Guide ("Home Harbor Guide," "we," "us," or "our") may collect information when you visit or use HomeHarborGuide.com or submit a request through our Website.

Information you provide may include:

• First and last name
• Email address
• Telephone number
• ZIP code
• Homeownership information
• Type of home improvement project
• Preferred project timeline
• Other information you voluntarily provide through our forms

We may also automatically collect technical and usage information such as IP address, browser type, device type, operating system, pages viewed, referring website, date and time of visits, and advertising or campaign information.

2. How We Use Your Information

We may use information collected through the Website to:

• Process and respond to your request
• Connect you with relevant home improvement service providers, contractors, or other third parties
• Provide information about home improvement products and services
• Contact you regarding your request
• Improve our Website, services, and user experience
• Measure advertising and marketing performance
• Detect fraud, abuse, and unauthorized activity
• Maintain and improve Website security
• Comply with applicable laws and legal obligations

3. Sharing Your Information

When you submit a request, information you provide may be shared with third-party service providers, contractors, advertisers, lead buyers, or other businesses that may be able to provide products or services related to your request.

These parties may contact you using the information you provide, including by telephone, email, or other communication methods where permitted by applicable law.

We may also share information with service providers that operate our Website, hosting and technology providers, analytics and advertising providers, professional advisers, or government authorities when legally required.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to understand how visitors use our Website and to measure advertising performance.

These technologies may help us understand which advertisements brought visitors to our Website, whether visitors submitted a request, how visitors interact with our Website, and which marketing campaigns perform best.

Advertising platforms, including Meta, may receive information about Website interactions when applicable tracking technologies are enabled.

You can manage certain cookie and advertising preferences through your browser or applicable platform settings.

5. Third-Party Services

Our Website may use third-party services for hosting, analytics, advertising, email delivery, security, and lead processing.

Those third parties may process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party service you interact with.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect information submitted through our Website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

8. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including rights to:

• Request access to certain information
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your data is used or shared
• Opt out of certain forms of data processing where applicable

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our Website is intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our Website, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the Website after changes are posted means that you acknowledge the updated Privacy Policy.

11. Contact Us